Summary
Analytics graduate focused on data communication and community development. Skilled in Python, R, SQL, and GIS tools, with hands-on experience translating complex data into clear, actionable insights. Combines technical analytics training with real-world problem solving, stakeholder relations, and cross-team coordination to deliver impactful community research.
Technical Skills
Key Skills
Work Experience
Claim Specialist
Jul 2024 – Feb 2026MEMIC — Portland, ME
- Evaluated and adjudicated workers' compensation claims by analyzing medical records, policy terms, and legal requirements to determine fair and compliant payout decisions.
- Coordinated among injured workers, employers, medical providers, and legal counsel to resolve disputes effectively, balancing risk management with timely, equitable outcomes across a high-volume caseload.
Customer Support Guide
Jun 2022 – Jun 2024NEMO Equipment — Dover, NH
- Resolved customer inquiries and product issues for outdoor equipment, providing technical troubleshooting and repair guidance to maintain customer satisfaction.
- Managed order processing and international shipping logistics, coordinating cross-functionally to ensure accurate, timely fulfillment across a growing customer base.
Education
Graduate Degree, Analytics
Jul 2024 – Dec 2025Northeastern University
- Coursework spanning statistical foundations, database management, big data analysis, and applied leadership in analytics.
- Led centrality mapping and geographic visualization for a capstone with MRBLA, analyzing community dynamics and infrastructure features across Maine to generate research-backed insights for community development.
- Projects included financial fraud detection using transaction-level data and a relational database system built from the ground up for a simulated business case.
B.S., Ecology & Evolutionary Biology; Minor in Business Analytics
Aug 2018 – May 2022University of Tennessee–Knoxville
- Combined hands-on ecological research with applied business mathematics and quantitative coursework.
- Served as an Herbarium Technician, digitizing and reorganizing specimen records to support the GLOBAL thematic collections network.